Game Night Assistant - Group Experience

Job Locations US-OR-Portland
Job ID
2021-1257
# of Openings
2
Category
Group Experience
Type
Regular Part-Time

Become a part of the team behind the team.

 

As employees of the Portland Trail Blazers at the Rose Quarter, we do more than basketball. We bring people together to create extraordinary moments and lasting memories through the power of sports and entertainment. We are pioneers and innovators. We look for people who push boundaries, who dream, who are committed to inclusivity – who want to contribute to Rip City!

 

As our Game Night Assistant, you will support our Group Experience team with the setup and execution of in-arena game operations elements enhancing the fan experience. You will focus on creating extraordinary moments while ensuring our fans enjoy a seamless game experience.

Day-to-day:

  • Assisting Group Experience Managers and Game Operations Director with preparation and execution of game operations elements (in-arena promotions, contests, entertainment, etc.) including but not limited to the following activities:
  • Escorting groups from loading dock to event areas.
  • Retrieving entertainment equipment from storage, setting up in event area, and returning to storage.
  • Directing performers around the arena and commons when scheduled.
  • Facilitating in-game activities for half-time and pre-game groups.
  • Providing excellent customer service to our fans, sponsors, entertainers, other arena staff, etc.
  • Acting as point person for clients during games.
  • Facilitating on-court fan experiences before, during, and after games.
  • Reporting to all games approximately 2-3 hours prior to tip-off (arrival time determined by manager). And being available for any post-game facilitation needs for up to one hour after each home game.
  • Working Season Ticket Holder and Group Sales events on non-game days when needed.
  • Wearing issued uniform shirt and court appropriate sneakers at every game.
  • Maintaining your safety with shifts containing 80% Standing/Walking; 20% Stair Climbing
  • Lifting and carrying heavy items while running, extending, bending, and kneeling – both individually and with the team.
  • Frequently climbing stairs, moving heavy equipment and materials.
  • Working safely at heights.

We’d like to hear from you if you:

  • You have at least 1 season or 1-year experience working in a game or event atmosphere.
  • You can work all Trail Blazers home games, with few exceptions.
  • You can work special events for our Season Ticket Holders and Groups.
  • You are confident working in front of a large audience and at times being a focal point.
  • You can focus on tasks, without being easily distracted by game action, players, coaches, broadcast personnel, and other performance team members, fans, etc.
  • You are comfortable interacting with fans in a professional manner and maintain the highest level of confidentiality.
  • You possess outstanding communication and customer service skills.
  • You consider yourself to be outgoing and friendly to everyone.
  • You love working in a dynamic, sometimes stressful, & complex working environment.
  • You demonstrate creative problem solving and decision-making skills.

Offers of employment are conditional upon proof of COVID-19 vaccination or approval of a medical or religious exemption and accommodation from the company and the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.

 

The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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